SECRETS FROM RITZ-CARLTON, SOUTHWEST AIRLINES. AND TEXAS ROADHOUSE

by Melanie Korn | Category: Book Review

Posted on May 02, 2019 at 07:12:52 PM


SECRETS FROM RITZ-CARLTON, SOUTHWEST AIRLINES. AND TEXAS ROADHOUSE By: David Lee Electronic Recruiting Exchange - April 10, 2008 “People don’t remember what you said or what you did, but they always remember what they felt.” “What’s the emotional take away?” “Are these the emotions we want to leave them with?” “You are now part of an elite, best-in-class organization,” and “We’re lucky to have you” Pride about the uniqueness of their company and how they, the new employee, will help make their guest experiences “legendary.” Creating a work experience that produces such a culture requires mindfulness and intention. Feeling welcomes respected, valued, inspired, proud, and determined doesn’t just help you with employee retention. It also directly improves employee motivation, productivity, and customer service....


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3 Tips for Salary Negotiations

by Melanie Korn | Category: Article

Posted on April 25, 2019 at 02:54:48 PM



Talking about money during a job interview is something that makes most of us more nervous than it should. We usually avoid it, assume that we’re all on the same page, or just take whatever is offered and never work through any salary negotiations. But none of these are the best strategy! Salary negotiation is an important part of the job interview process and can benefit all parties when done correctly. Here are a few tips to ease your nerves and help you have a successful money conversation: Choose the right time to have salary negotiation conversations. This is the key to starting off a salary negotiation conversation on the right foot. You definitely don’t want to come into the initial interview & demand to know what the position pays right out of the gate (or worse, tell the interviewer what you demand to be paid!). This first interview is all about determining if you’re a match for the company and the position. Be prepared to ask thoughtful questions about what your duties would be in the role and what skills they are looking for in an employee. All of this will help you determine a pay range that you feel is fair for when...


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5 Resume Tips to Help You Land the Job

by Melanie Korn | Category: Article

Posted on April 22, 2019 at 02:48:53 PM



Putting together a resume is always a daunting task. It’s often the only chance you get to make an impression with a hiring manager before they decide who to call in for an interview. How can you be sure of exactly what to include to best sell yourself on one page? Are there new trends you should be following? Or specific things to avoid that could make your resume look dated? Here are 5 tips to get your resume in shape to help you land the job. Don’t include every experience or accomplishment. While you might have been great at making milkshakes in high school or worked really hard to earn the top grocery bagger award in college, professional employers don’t need to know about it. You only get one page to sell yourself, so stop thinking of it as a chronological employment list and instead consider it a marketing tool. List experiences and accomplishments that are relevant to the job you’re currently applying for. View each line of your resume as prime retail space and be sure the information you’re including is worthy of the spot. List everything in reverse chronological order. Once you’ve narrowed down which experiences are relevant and worthy of inclusion,...


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